Northlake Color Lab Privacy Policy

Effective Date: October 17, 2026

Northlake Color Lab respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a consultation, book an appointment, or communicate with our salon.

1. Information We Collect

We may collect the following information:

Your name, phone number, and email address.
Appointment details, service preferences, and booking history.
Hair history, consultation responses, and photographs you voluntarily submit.
Information provided through contact forms, promotions, or other website features.
Website usage information collected through cookies and analytics tools.

Payment information may be processed by our authorized payment service providers. We do not intentionally collect or store complete payment card information through our website.

2. How We Use Your Information

We may use your information to:

Schedule, confirm, and manage salon appointments.
Respond to questions and consultation requests.
Provide personalized salon services and recommendations.
Send appointment reminders and service-related communications.
Send promotional emails or text messages when permitted by applicable law and your communication preferences.
Improve our website, services, and guest experience.
Maintain business records and comply with legal obligations.

3. Online Booking and Third-Party Services

Northlake Color Lab uses third-party services to support appointment scheduling, payment processing, guest communications, and other business operations.

When you use these services, your information may also be subject to the privacy practices of the applicable provider.

We encourage you to review the privacy policies of third-party websites and services you access through our website.

4. Email and Text Communications

We may contact you regarding appointments, consultations, salon updates, and promotional offers.

Marketing text messages are sent only when we have the consent required by applicable law. You may opt out of promotional text messages by replying STOP when that option is provided.

You may unsubscribe from marketing emails using the unsubscribe link included in those messages.

Opting out of marketing communications does not necessarily prevent us from sending essential appointment or service-related messages.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to understand visitor activity, improve website functionality, and measure marketing effectiveness.

These technologies may collect information such as browser type, device information, pages visited, and interactions with our website.

Some information may be collected through services such as Wix, Google Analytics, or advertising platforms, depending on the tools enabled on our website.

You may manage certain cookies through your browser settings or any cookie preferences offered on our website.

6. Sharing Your Information

We do not sell guest contact information to third parties for their independent marketing purposes.

We may share information with trusted service providers that help us operate our business, including appointment scheduling, payment processing, website hosting, analytics, and communications.

We may also disclose information when required by law or when reasonably necessary to protect our business, guests, or legal rights.

7. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

However, no website, electronic communication, or data storage system can be guaranteed completely secure.

8. Your Privacy Choices

You may contact Northlake Color Lab to:

Update or correct your contact information.
Change your email or text marketing preferences.
Request information about personal data we maintain.
Request deletion of eligible personal information, subject to applicable legal and business recordkeeping requirements.

9. Children's Privacy

Our website and online services are not intended for children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or applicable laws. Any updates will be posted on this page with a revised effective date.

11. Contact Us

Northlake Color Lab
Northlake, Texas
Phone: (940) 239-4257
Website: www.northlakecolorlab.com

For questions about this Privacy Policy or your personal information, please contact our salon.